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Location Country Philippines
Work Location Manila
Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.
Overall Purpose of The Job
The crew logistics coordinator executes timely, efficient, and cost-effective crew change logistic arrangements for on-signing and off-signing seafarers across all vessels within the group. Utilise key technology tools and crewing expertise to provide best in class crew change logistics arrangement for V. and its customers.
Key Responsibilities And Tasks
Experience
Essential
Applications Close Date 17 Nov 2024
Work Location Manila
Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.
Overall Purpose of The Job
The crew logistics coordinator executes timely, efficient, and cost-effective crew change logistic arrangements for on-signing and off-signing seafarers across all vessels within the group. Utilise key technology tools and crewing expertise to provide best in class crew change logistics arrangement for V. and its customers.
Key Responsibilities And Tasks
- Arrange crew logistic support such as but not limited to flights, hotel, immigration requirements and other transportation needs, for on-signing and off-signing seafarers as per the set crew logistic centre procedure and specific client requirements.
- Communicate and coordinate with vessel Masters, fleet cells, mobilisation cells, port agents, travel providers and customer on crew change logistics arrangements as required.
- Ensure that crew change arrangements are undertaken within operational and budgetary requirements.
- Maintain accurate records in ShipSure and ticketing platform on ongoing crew change arrangements.
- Use the required technology in arranging crew change logistics.
- Drive and deliver on set objectives and KPI’s of the crew logistics centre
- Ensure handing over service requests / transactions to next duty shift colleagues is complete and support seamless operations.
- On a rotational basis, attend on weekend/holiday duties as required to achieve 24/7 support for crew change travel arrangements.
- Attend toll-free numbers to aid seafarers with travel-related issues or requirements arrangements.
- Other tasks that may be assigned by the line manager as needed by operations.
Experience
Essential
- 2 – 3 years in a crewing company.
- Experience in arranging crew change logistics activities for seafarers.
- Good communication (oral and written) skills Good organisational and planning skills
- Good analytical and problem-solving skills
- Good interpersonal skills with the ability to engage and interact with people at all levels.
- Technology savvy
- Self-starter and able to perform tasks with minimal supervision
- Results oriented
- Experience in working with internal and external colleagues, customers across various geographies.
Applications Close Date 17 Nov 2024
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