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Customer Service Specialist

Salary undisclosed

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Blisswell is a growing online store looking for a Customer Support Specialist. We care about health and wellness and are on a mission to help as many people as possible experience the best sleep of their lives. If you love helping people and solving problems, this job is perfect for you!

Responsibilities:
• Respond quickly to customer inquiries via email regarding orders, returns, shipping, and product information.
• Utilize Shopify to manage orders and track shipping.
• Resolve customer issues, including refunds and shipping discrepancies.
• Communicate clearly and effectively with customers, the support team, and suppliers.
• Gather customer feedback to help enhance our products and services.

Qualifications:
• Strong English skills in speaking, writing, and reading.
• Experience in assisting customers, especially in e-commerce stores.
• Ability to work independently and as part of a team.
• Experience using Shopify, ReAmaze, and DeepL is a plus.

We can’t wait to hear from you!

Kind regards,
René from Blisswell