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Company Overview
FeldCare Connects helps by connecting clinicians with partnering agencies to get their patients the best care possible. We provide home health therapy care (like physical therapy) to home health agencies and their patients throughout California, Arizona, Texas, and Florida. We connect our partner agencies to the top therapists and use the most innovative software to achieve efficient and effective patient care. We distinguish ourselves from our competitors by consistently providing quality professional therapy services with superior patient outcomes. Our company policy mandates our actions to constantly reflect our goal- to help the patients and our partners. We promote ethics and integrity in a way that radiates our mission to our contract therapists and our home health agencies. We provide patients with the most dedicated, passionate, and experienced therapists to fit their needs, including Physical Therapists, Occupational Therapists, Speech Language Pathologists, and Registered Dietitians.
We're looking for experienced, ambitious candidates to work in the administrative office to help coordinate and manage patient care.
Job Summary & Responsibilities
An Intake coordinator plays a vital role in ensuring a seamless experience for clients seeking therapy services. Intake is responsible for processing incoming patient referrals in the form of calls, email s, and faxes by gathering the appropriate preliminary information such as patient demographics, insurance details, and home health related diagnoses.
An Intake Coordinator serves at the primary point of contact for our clients, responding to inquiries, provides information about our services, and acts as a liaison between the Assigning Department and our partnering agencies giving ongoing updates regarding a referral status.
Overall, an Intake coordinator facilitates a patient’s successful transition into our care or identifies our company’s inability to help a patient due to coverage, scheduling, or other types of incompatibilities.
Qualifications and Skills
• Have excellent communication, and customer service skills- verbal and written
• Have a typing speed of 50WPM or faster
• Be detail oriented and organized
• Have familiarity with various home-health related diagnoses
• Work well on team
• Be resourceful and solution-oriented
• Be fun and outgoing!
Please send your applications together with the link to your updated CV. No CV links will not be entertained.
