Office Associate

The future is our choice

At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

Officer KPO

ACAS Associate

Shift Schedule: 24X7 Shifting Schedule

Work Setup: Onsite during training and Hybrid after

Qualifications & Experience:

• Graduates with a Bachelor of Science in Customs Administration or related fields are preferred (any course would be acceptable)
• Proficiency in Microsoft Office applications (MS Excel, MS Word, Outlook) is required.
• Excellent communication and interpersonal skills with proficiency in written and spoken English are necessary.
• Fresh graduates are welcome to apply.

Tasks & Responsibilities:

• Review and correct all unclear cargo descriptions extracted in ACAS.
• Verify electronic trade documents to extract relevant cargo descriptions.
• Use Airwaybill to identify Shipper Information, including shipper name, address, and contact number.
• Communicate with the shipper to obtain the accurate Cargo Description.
• Maintain high levels of customer satisfaction by developing proactive and productive customer relationships based on integrity, competence, and excellence.