Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Senior Tech Support Advocate

Salary undisclosed

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What You'll Like About Us
  • Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
  • We geek out on new ideas, proposals, and anything that will positively impact our clients and of course, you!
  • We've got training sessions in store to help you level up your skill set.
  • With you on Boldr's side, we'll tackle social responsibility initiatives together
  • We have rest and relaxation benefits.
  • We also cap off every week with a bit (a lot) of competitive board games


What Is Your Role

We're on a mission to keep children safer online - both at home and at school. We use cutting-edge machine-learning technology to detect issues like cyberbullying, sexting, signs of depression, suicidal thoughts, and more. We also offer internet filtering and limits.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

What Will You Do
  • Act as the company gatekeeper using computer technology to handle in-app chats, email inquiries, and phone calls.
  • Respond to inbound customer service questions about product functionality, pricing, billing, and generally advise on company information.
  • Help customers via phone to set up their accounts or troubleshoot issues, escalating when needed.
  • Provide suggestions for improvement or new features based on customer feedback and work with our engineering team to implement them.
  • Handle cancellation requests and attempt to win customers back by gathering information and offering solutions


Requirements
  • 2+ years of related experience is required for applicants with a Bachelor's degree.
  • Excellent written and verbal communication skills via email, telephone, in-person, chat
  • Learn quickly and exhibit tech savviness.
  • Ability to work under pressure, organize, and prioritize responsibilities
  • Experience speaking about technology with non-tech-savvy customers.
  • Knowledge of Google Suite, and Intercom (or other ticketing system)

We recognize people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. We encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Benefits
  • Private Health Insurance
  • Paid Time Off
  • Work From Home
  • Training & Development
  • Mental Health Program
  • Philhealth Coverage
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