Executive Assistant (Real Estate)

Job Overview
We are seeking a proactive and detail-oriented Executive Assistant & Client Care Specialist to join our real estate team. This role involves a mix of administrative support, client management, and marketing coordination. You will play a key role in maintaining smooth operations, assisting with transaction management, and supporting our team with various tasks to enhance client satisfaction and team efficiency.

Key Responsibilities
1. Administrative & Operational Support
Manage scheduling, calendars, and communication for smooth day-to-day operations.
Handle data entry, document management, and organization across various platforms.
Assist with agent onboarding and coordination of team activities.
Prepare and maintain reports, spreadsheets, and files to track team performance and transaction details.

2. CRM Management & Data Organization
Update and maintain the CRM system, ensuring client data is accurate and up-to-date.
Monitor and manage lead entries, client status changes, and data cleanup.
Provide regular updates and insights on client activity and engagement.

3. Client Care & Communication
Coordinate transaction activities, ensuring a positive client experience throughout the transaction process.
Prepare materials for client meetings and presentations using templates and other resources.
Assist with client follow-ups, feedback collection, and review requests.

4. Market Research & Reporting
Prepare periodic reports on market trends and neighborhood statistics.
Share insights and strategies with the team to enhance client engagement and service.

5. Basic Marketing Support
Create marketing collateral (e.g., brochures, flyers, just listed/sold graphic) using provided templates.
Assist with listing launch and open house marketing efforts, ensuring cohesive branding and messaging.
Support content creation for regular newsletters, blogs, and website updates. Ideal candidates will have skills in copywriting to craft engaging and informative content.

Skills & Qualifications

Strong Communication Skills: Both written and verbal, to handle email s, client inquiries, and coordination tasks effectively.
Attention to Detail: Essential for managing client information, contracts, and documentation without errors.
Proficiency in Office Software: Familiarity with Google Workspace (Docs, Sheets, Calendar) and CRM software (Sierra Interactive preferred).
Familiarity with Canva: Ability to use templates to create marketing collateral.
Discretion & Confidentiality: Handling sensitive information securely.
Adaptability: Ability to manage multiple tasks and switch between them seamlessly.
Basic Knowledge of Real Estate: Understanding basic real estate terminology and processes (training will be provided; experience is a plus).
Tech Savvy: Comfortable learning new software tools, using productivity apps, and leveraging AI tools to enhance efficiency.
Copywriting Skills: Ability to create clear, engaging content for newsletters, blogs, and marketing materials.
Experience: Preference given to candidates with experience in real estate or similar administrative roles.

Experience Level
Training will be provided, but preference is given to candidates with relevant experience. Real estate experience is a plus.