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Jobs or company...

Fraud Operations Lead - ShopeePay

Salary undisclosed

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SeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney’s mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney’s offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are available in seven markets across Southeast Asia and Taiwan under various brands, including ShopeePay, SPayLater, and other brands.

Job Description:

The Fraud Operations Lead shall be responsible for ensuring that the ShopeePay Fraud Unit is operating in accordance with the prescribed program and framework and that the overall financial crime risk of the business is mitigated.

  • Sets strategic direction on AML compliance and financial crime risk management framework for the Bank, and in steering the development, implementation, and monitoring of progress against a set strategy to manage AML compliance and financial crime risks for the business.
  • Promotes a proactive AML compliance culture and deliver advisory services to the respective lines of business.
  • Manages the SPP AML System (Transaction Monitoring tool), including the inclusion of AML/TF/PF typologies and parameters suitable for SPP's industry, products/services, and customers
  • Drives and oversee functions on fraud risk management and AML compliance, and day-to-day management of a sizeable team.
  • Day-to-day management and oversight of the ShopeePay Fraud Operations (i.e. AML Transaction Monitoring alerts management, AML investigations, covered transaction reporting and suspicious transaction reporting) to ensure that the processes are efficiently implemented in accordance with the approved policies, procedures and operations manual;
  • Timely escalation of potential and/or actual gaps, breaches or issues identified within the ShopeePay Operations to the Management and providing assistance to the ShopeePay Operations Head in completing the root-cause analysis and implementing preventive/ corrective measures;
  • Supervision of ShopeePay Fraud Operations team members including but not limited to productivity and performance monitoring attendance monitoring, training, performance review and coaching;
  • Development of remediation plan to address self-identified gaps as well as internal and external audit findings, and ensuring proper and effective implementation of remediation activities within the ShopeePay Operations;
  • Ensuring that the policies, procedures and operations manual of the SPP Fraud Operations are updated and aligned with the relevant rules and regulations;
  • Partners with relevant groups, divisions, and departments to develop and continuously improve the ShopeePay's policies and procedures.
  • Providing sound advice and guidance to internal stakeholders with respect to subject matter/ topics relating to FCC Operations;
  • Completing any other tasks related to the discharge of the ShopeePay Fraud function that may be assigned from time to time.

Requirements:

  • Bachelor’s Degree from an accredited institution
  • Minimum of 5 years of experience in AML and Financial Crime Compliance
  • Banking experience is preferred
  • Has strong leadership and people management skills
  • Good knowledge in AML/CFT guidelines/policies
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