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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Director of Workforce Development

Salary undisclosed

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Title : Director of Workforce Management

Location: One Montage Building, Archbishop Reyes Avenue, Cebu City, Cebu 6000

Shift: flexible(graveyard)

Job type: permanent

Experience: 5-10 years management experience within a contact center Workforce department required

About Us

LanceSoft’s mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch

Overview of Position

The Director of Workforce Management has a primary objective to direct, manage, and supervise all activities and resources related to the Workforce department. This role will have the responsibility to ensure that all members of the team are focused on the delivery of company financial goals, and client operational expectations.

Essential Functions

  • Ability to analyze client metrics and staffing on a consistent basis in order to maximize and make recommendations for efficiency on a global level for all operations across multiple programs/clients
  • Manage, support, motivate, and retain an outstanding Workforce Management team
  • Support sales organization by participating in meetings and requests for alignment
  • Maintain awareness of emerging industry tools to ensure that the company remains on the cutting edge of innovative solutions
  • Perform period review of current company technology against other tools available
  • Must be able to interact with external partners and develop long term relationships
  • Closely work alongside Operational team members to ensure that all client and company goals and objectives are met
  • Develop solutions, strategies and action plans to improve business performance and client success
  • Ensure consistency, quality, and timeliness of deliverables for assigned projects

Critical Skills

  • Strong analytical, problem-solving, technical, information-management and decision-making skills
  • Excellent verbal and written communication skills
  • Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
  • Proven strong interpersonal and critical-thinking skills
  • Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner
  • Demonstrate a positive work ethic and commitment to achieve the best possible outcome
  • Ability to adapt to change and innovation

Educational/Work Experience Requirements

  • University or post-secondary degree in a related discipline (Computer Science, Marketing, Communications, and Business)
  • Experience working with Aspect software considered an asset
  • 5-10 years management experience within a contact center Workforce department required
  • Experience in client relationship management
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