Transportation Reservation Specialist
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Driven Global Transportation is seeking a highly organized and detail-oriented Virtual Assistant Reservation Specialist to join our team.
As a Virtual Assistant Reservation Specialist, you will be responsible for managing reservations, coordinating schedules, and providing exceptional customer service to our clients.
Key responsibilities include:
- Handling incoming reservation requests via phone, email , and online booking platforms
- Coordinating transportation schedules and ensuring timely pick-ups and drop-offs
- Communicating with clients to confirm reservations and address any questions or concerns
- Communicating with drivers to ensure receipt of Reservations and scheduling
- Monitoring flight tracking software for inbound and outbound flights
- Maintaining accurate records of reservations and client information
- Providing excellent customer service and ensuring client satisfaction
The ideal candidate should be proficient in the English language, able to work in a team environment with other virtual assistants, have strong communication skills, excellent time management abilities, and a customer-focused mindset. Previous experience in a similar role and familiarity with transportation logistics is preferred.
This is a remote, part-time position with set hours for your shift. Flexibility is essential, as you may be scheduled to work different hours to support large events or adjust to business needs. If you are a self-motivated individual with a passion for delivering exceptional service, we would love to hear from you.
To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining the Driven Global Transportation team.