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Company Description
Blu Bambu is not your average growth agency. They empower businesses to magnetize leads, optimize conversions, and strengthen customer loyalty through their unique Growth Ecosystem process. With a focus on driving revenue up, Blu Bambu is dedicated to inspiring businesses to dream bigger and reach higher, providing tailored solutions to individual challenges.
Role Description
This is a contract remote role for a Customer Service Specialist at Blu Bambu. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring high customer satisfaction, demonstrating phone etiquette, and delivering exceptional customer service on a daily basis.
Qualifications
- Customer Service, Customer Satisfaction, and Customer Experience skills
- Phone Etiquette proficiency
- Strong communication and interpersonal skills
- Ability to prioritize and manage multiple tasks
- Experience in a customer-facing role
- Problem-solving and conflict resolution abilities
- Attention to detail and organizational skills
- Knowledge of CRM systems is a plus
- High level of English speaking and writing proficiency is preferred
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