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Jobs or company...

Business Analyst

Salary undisclosed

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Overview

CHAMP Cargosystems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. The portfolio spans core management systems, messaging services, and eCargo solutions. These include applications to meet customs and security requirements, quality optimization as well as e-freight and mobility needs. The products and services are well known under the Cargospot and Traxon brands. The company serves over 200 airlines and GSAs, and links these with some 3,000 forwarders and GHAs worldwide. CHAMP’s solutions help its customers, and their clients adapt to critical and continuous changes in air transport logistics to meet global trade demands.

CHAMP Cargosystems is headquartered in Luxembourg and operates offices in London, Zurich, Frankfurt, Manila, Singapore and Atlanta.

Responsibilities:

  • To specify IT solutions to meet the strategic, financial and operational needs of CHAMP Cargosystems clients and to provide expert consultancy and advice to external and internal business units.
  • Apply business knowledge to analyze external and internal requirements and define solutions to be provided by the most suitable technical application or combination of applications.
  • Fully document functional and technical solutions, obtain customer approval prior to technical development, and ensure updated system support documentation is produced and at the time of implementation.
  • Provide business and functional support to the technical team during development, and test programs after completion to ensure compliance with the specification.
  • Support existing customer migrations and new customer implementations of new systems, enhancements, and business information by providing consultancy, demonstrations, support and training as required on an individual basis or at customer meetings and forums.
  • Investigate operational problems, identify causes and support the testing and implementation of corrections.
  • Build and maintain test libraries to support manual and automated regression testing.
  • Provide expert product support and demonstrations to the CHAMP sales force when required.

Knowledge, Skills and Abilities:

  • Has sound experience in functional analysis and support of systems
  • Knowledge of relational databases and reporting applications
  • Knowledge of all common PC software
  • Knowledge of industry inter-system message formats, rules and applications
  • Knowledge of air cargo business and operational processes is considered as a big advantage
  • Knowledge of external interfacing systems
  • Excellent written and oral communications skills in English
  • Systematic approach to handling problems under pressure as part of a small team.

Education and Experience:

  • Bachelor’s Degree in Information Technology, Business Management

CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).

Further details on what is considered personal data, how it is processed by CHAMP as well as your rights in this regard can be found here. Any questions relating to this should be addressed to

CHAMP’s Data Protection Officer:

Gertrud Huberty

2, rue Edmond Reuter

Zone d'Activités "Weiergewan"

L-5326 Contern

Luxembourg

Email: [email protected] (Please do not use this on sending your application)

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