Customer Sales Representative (Remote for Dubai)

Job Overview: We are seeking a motivated and enthusiastic Remote Customer Sales Agent to join our sales team. This role involves engaging with potential and existing customers, promoting products or services, and ensuring an exceptional customer experience throughout the sales process. As a remote position, you will be working from home but expected to maintain high levels of professionalism, meet performance goals, and collaborate with the sales team via virtual communication tools.
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Key Responsibilities:
1. Sales Outreach and Lead Generation:
o Actively reach out to potential customers through phone calls, email s, live chat, and other communication channels.
o Qualify and nurture leads to identify sales opportunities.
o Manage and follow up with leads in the sales pipeline.
2. Customer Consultations:
o Engage with customers to understand their needs, recommend products/services, and provide solutions that align with their requirements.
o Conduct product demos or provide detailed information to educate customers about features, benefits, and pricing.
3. Sales Closing:
o Present tailored offers and negotiate terms to close sales.
o Follow up with customers to finalize the sale and ensure a smooth transition to the post-sale support team.
4. Relationship Building:
o Establish and maintain strong, positive relationships with new and existing customers.
o Ensure customer satisfaction by addressing concerns or issues promptly and professionally.
5. Customer Database Management:
o Accurately update and maintain customer information in the CRM system.
o Track sales activities and report progress to the Sales Manager.
6. Sales Reporting and Goal Achievement:
o Meet and exceed sales targets and KPIs (Key Performance Indicators) set by the sales team or management.
o Regularly report sales progress, customer feedback, and challenges to the management team.
7. Team Collaboration:
o Work closely with other team members, marketing, and customer service departments to share insights and best practices.
o Participate in regular team meetings and training sessions to stay updated on product knowledge, sales strategies, and company goals.
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