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Marketplace Manager (E-Commerce)

Salary undisclosed

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Are you ready to take on a dynamic and impactful role with an exciting brand, working from home?

We’re looking for a talented Marketplace Manager to look after third party marketplaces such as Amazon, eBay, DIY.com TikTok Shop.

This is a unique opportunity to contribute to a brand with a great online reputation and to launch our business into the above marketplaces.

About The Role

As Marketplace Manager, you will be responsible for setting up and launching our brand across multiple platforms, driving growth on places such as Amazon, eBay, DIY.com, Wayfair, TikTok Shop and more. This role requires a strategic, data-driven professional who can optimise performance, enhance customer retention, and contribute to the brand’s ongoing success. You will work closely with internal teams and external partners to ensure that all marketplaces align with the brand’s goals.

Responsibilities

• set up our brands marketplace accounts.

• Manage daily operations of online marketplace channels, including Amazon, eBay, diy.com, TikTok Shop, and others, ensuring product listings are optimised for visibility and conversion.

• Collaborate with external agencies and suppliers to achieve KPIs and drive sales growth across key third party marketplace platforms.

• Develop and implement strategies to enhance customer experience, increase market share.

• Monitor performance metrics, analyse trends, and adjust strategies to meet sales targets and KPIs.

• Maintain strong relationships with marketplace partners, staying updated on platform changes and utilising all tools effectively.

• Ensure marketplaces feature up-to-date content and imagery, working with internal teams to maintain brand consistency.

• Implement retention strategies like personalised communications and loyalty rewards to reduce churn and enhance customer lifetime value.

• Innovate and improve subscription offerings by collaborating with the brand and product teams to introduce new features.

• Conduct market research to stay ahead of industry trends and competitor offerings in marketplaces.

Required Skills

• Experience in eCommerce, with a strong background in managing online marketplaces such as Amazon, Ebay, TikTok Shop or any other online retail platforms.

• Strong commercial acumen with the ability to translate data into actionable business strategies.

• Proficiency in platforms such as Recharge, Shopify, Amazon Seller Central, Google Analytics, and Excel.

• A deep understanding of online consumer behaviour and trends.

• Creative problem-solving skills with a proactive and a can-do attitude.

Benefits

• Work with a brand that makes a positive impact on the world

• Professional development and career growth

• Work from home

• 13th month bonus paid before Christmas every December

• Paid vacation leave

• Paid sick days

If you’re an eCommerce professional looking to make a significant impact within a growing and socially conscious brand, this is the role for you.