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Assistant Manager, Ecommerce

Salary undisclosed

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Job Overview: E-commerce Assistant Manager

The E-commerce Assistant Manager supports the overall operations and strategy of an e-commerce platform, ensuring a seamless shopping experience and driving online sales growth. This role involves overseeing daily e-commerce activities, managing website updates, optimizing product listings, and collaborating with marketing and logistics teams. The E-commerce Assistant Manager is responsible for analyzing sales data, identifying trends, and implementing strategies to enhance customer engagement and retention.

Key Responsibilities:

• Assist in the management and maintenance of the e-commerce platform, ensuring smooth operations and an exceptional user experience.

• Monitor product inventory, pricing, and promotions to maximize sales and profitability.

• Coordinate with cross-functional teams, including marketing, sales, and logistics, to implement e-commerce initiatives.

• Analyze website performance metrics, customer behaviors, and sales trends to identify growth opportunities.

• Develop and execute strategies to improve website traffic, conversion rates, and customer satisfaction.

• Manage and train a team of e-commerce associates, ensuring alignment with company goals.

• Stay updated on industry trends and emerging technologies to maintain competitiveness.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.

• 2–3 years of experience in e-commerce or online retail management.

• Strong understanding of e-commerce platforms, digital marketing, and web analytics tools.

• Excellent organizational, analytical, and problem-solving skills.

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced environment and adapt to changing priorities.

Preferred Skills:

• Experience with platforms like Shopify, WooCommerce, or Magento.

• Knowledge of SEO, SEM, and other digital marketing strategies.

• Familiarity with inventory management systems and order fulfillment processes.